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Terms of Use

1. DEFINITIONS

“We,” “Us” and “Our” shall refer to Aspenta International, Inc. (“Aspenta”)

“You” or “your” refers to you

“Web Site” refers to myaspenta.com

 “Products” means any products and Services purchased by You from the Web Site, including all products under the “Vectu” name.

“Services” means any and all services provided to you by Aspenta through the Web Site (“Web App”), mobile or handheld device software (“Mobile Apps”), or through any other means.

“Product Software” means the Web App, Mobile Apps, device firmware, and all updates to the foregoing.

2.    GENERAL

2.1    Your purchase and/or use of the Products and/or Services and your use of the Web Site are governed by this Agreement & Conditions (including all amendments hereto, this “Agreement”), to which you accordingly agree to be bound.

2.2    Aspenta may amend this Agreement at any time. Any such amendments will be reflected in updated Terms and Conditions posted on the Web Site

2.3    If there is any inconsistency between this Agreement and any other terms associated with any Service or Product order or purchase that You make, this Agreement will take precedence to the extent of such inconsistency.

2.4    You or Your representative must be 18 years of age or older to order Products through the Web Site.

2.5    The Services are not available to any users previously prohibited from using the Services by Aspenta.

3.    USER ACCOUNT AND USE OF SERVICES

3.1.    To use the Services, you must register for a user account (“Account”) and provide certain information about yourself as prompted by the applicable registration form. You represent and warrant that: (a) all required registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information; and (c) your use of the Services does not violate any U.S. or other applicable law or regulation. You are entirely responsible for maintaining the confidentiality of your Account login information and for all activities that occur under your Account. You may not use another user’s account without the express permission of the account holder. You agree to use “strong” passwords (passwords that use a combination of upper and lower case letters, numbers and special characters) with your Account, and to maintain your password securely to prevent others from gaining access without your permission. You agree to immediately notify Aspenta of any unauthorized use, or suspected unauthorized use, of your Account or any other breach of security. Aspenta is not liable for any loss or damage arising from your failure to comply with the above requirements.

3.2.    Access to Products and Services.

3.2.1.    Subject to this Agreement, Aspenta grants you a non-transferable, non-exclusive, right (without the right to sublicense) to access and use the Services by (i) using the Web App in connection with, and solely for the purpose of, controlling and monitoring the Products owned by you or otherwise accessing a Service explicitly provided by Aspenta for your use (the “Permitted Purpose”), and (ii) installing and using the Mobile Apps solely on your own handheld mobile device (e.g. iPhone or Android smartphone) and solely for the Permitted Purpose, and solely for the Permitted Purpose. No user and credential information for the Services, and the associated rights granted hereunder, may be disseminated to any other party and You are solely responsible for all third party usage based on the user and credential information provided to You hereunder.

3.2.2.    Aspenta may from time to time develop patches, bug fixes, updates, upgrades and other modifications to improve the performance of the Services and/or the Product Software (“Updates”). Updates may be automatically installed without our providing you any additional notice or receiving any additional consent. You consent to this automatic update. If you do not want such Updates, your remedy is to terminate your Account pursuant to the terms of this Agreement. If you do not terminate a previously created Account, you will receive Updates automatically. You acknowledge that you may be required to install Updates to use the Services and the Product and you agree to promptly install any Updates Aspenta provides.

3.2.3.    Interface to Third Party Products and Services. Over time, Aspenta may provide the opportunity for you to interface the Products and Services to one or more third party products and services (“Third Party Products and Services”). You will decide whether and with which Third Party Products and Services you want to interface. Your explicit consent and authorization will be required for this interface, and will be revocable by you at any time. Once your consent is given for a particular Third Party Product and Service, you agree that Aspenta may exchange information and control data regarding you and your products, including your personally identifiable information, in order to enable the interface you have authorized.

3.2.4.    Certain Restrictions. The rights granted to you hereunder are subject to the following restrictions: (i) you agree not to license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Services or Products; (ii) you agree not to modify, make derivative works of, disassemble, reverse compile, or reverse engineer any part of the Services Products; (iii) you agree not to access the Services in order to build a similar or competitive service; (iv) except as expressly stated herein, no part of the Services may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means; (v) you agree not to upload, transmit, or distribute any computer viruses, worms, or any software intended to damage or alter a computer or communication network, computer, handheld mobile device, data, the Services, the Product, the Product Software, or any other system, device or property; (vi) you agree not to interfere with, disrupt, or attempt to gain unauthorized access to, the servers or networks connected to the Services or violate the regulations, policies, or procedures of such networks; (vii) you agree not to access (or attempt to access) any of the Services by means other than through the interface that is provided by Aspenta; and (viii) you agree not to remove, obscure or alter any proprietary rights notices (including copyrights and trademark notices) which may be contained in or displayed in connection with the Services. Any future release, update, or other addition to functionality of the Services shall be subject to this Agreement.

3.2.5.    The Services are intended to be accessed and used for non-time-critical information and control of the Products. While we aim for the Services to be highly reliable and available, they are not intended to be reliable or available 100% of the time. The Services are subject to sporadic interruptions and failures for a variety of reasons beyond Aspenta’s control, including Wi-Fi intermittency, service provider uptime, mobile notifications and carriers, among others. You acknowledge these limitations and agree that Aspenta is not responsible for any damages allegedly caused by the failure or delay of any function of the Services.

3.2.6.    You acknowledge that the Products and Services are not certified for emergency response. YOU UNDERSTAND THAT THE PRODUCTS AND SERVICES ARE NOT A THIRD-PARTY MONITORED EMERGENCY NOTIFICATION SYSTEM. ASPENTA DOES NOT MONITOR EMERGENCY NOTIFICATIONS AND WILL NOT DISPATCH EMERGENCY AUTHORITIES IN THE EVENT OF AN EMERGENCY. In addition, Aspenta Customer Support contacts cannot be considered a lifesaving solution for people at risk, and they are no substitute for emergency services. All life threatening and emergency events should be directed to the appropriate response services

3.2.7.    Privacy Policy. Please review the Privacy Policy. The Privacy Policy describes practices regarding the information that Aspenta may collect from users of the Products and Services.

3.2.8.    Security. Aspenta cares about the integrity and security of your personal information. However, Aspenta cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk.

3.2.9.    Aspenta reserves the right, at any time, to modify, suspend, or discontinue the Services or any part thereof with or without notice. You agree that Aspenta will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Services or any part thereof.

3.3.    Prohibited Uses of the Services and Products include the following:

3.3.1.    Use the Services or Products in a way that interferes with or adversely affects Aspenta’s infrastructure or network or the services of other Aspenta customers.

3.3.2.    Infringing the Rights of Third Parties - Engaging in any activity that infringes upon or misappropriates any proprietary, contract or tort right of any person, individual, corporation, or other entity; or engaging in activity that violates the privacy, publicity, or other personal rights of others

3.3.3.    Other Illegal Activities -- Engaging in any unlawful activity. The responsibility for avoiding illegal or harmful activities rests with You.

4.    LIMITATIONS OF THE PRODUCTS AND SERVICES

4.1.    Service Availability Limitations, generally.

4.1.1.    ANY SERVICES PROVIDED BY ASPENTA ARE MADE AVAILABLE ONLY WITHIN THE OPERATING RANGE OF THE ASPENTA NETWORK. SERVICES MAY BE TEMPORARILY REFUSED, INTERRUPTED, OR LIMITED BECAUSE OF: (B) FACILITIES LIMITATIONS; (B) TRANSMISSION LIMITATIONS CAUSED BY ATMOSPHERIC, TERRAIN, OTHER NATURAL OR ARTIFICIAL CONDITIONS ADVERSELY AFFECTING TRANSMISSION, AND OTHER CAUSES REASONABLY OUTSIDE OF ASPENTA’S CONTROL; OR (C) EQUIPMENT MODIFICITIONS, UPGRADES, RELOCATIONS, REPAIRS, AND OTHER SIMILAR ACTIVITIES NECESSARY FOR THE PROPER OR IMPROVED OPERATION OF SERVICE. ASPENTA SHALL INCUR NO LIABILITY FOR ITS INABILITY TO PROVIDE ADEQUATE SERVICES HEREUNDER IF SUCH INABILITY IS DUE TO THE ABOVE LIMITATIONS OR TO ANY CAUSES BEYOND THE REASONABLE CONTROL OF ASPENTA, NOR SHALL ASPENTA BE RESPONSIBLE FOR ANY ACT OR OMISSION RELATED TO NON-ASPENTA EQUIPMENT OR SYSTEMS USED IN CONNECTION WITH THE SERVICE.

4.1.2.    THE ASPENTA NETWORK HAS MANY COMPLEX ELEMENTS AND IS NOT GUARANTEED AGAINST EAVESDROPPERS OR INTERCEPTORS. YOU AGREE THAT ASPENTA SHALL NOT BE LIABLE OR RESPONSIBLE FOR ANY LACK OF PRIVACY OR SECURITY.

4.1.3.    You acknowledge that the Services, including remote access and mobile notifications, are not intended to be 100% reliable and 100% available. We cannot guarantee that you will receive notifications in real time or at all. YOU AGREE THAT YOU WILL NOT RELY ON THE SERVICES FOR ANY LIFE SAFETY OR CRITICAL PURPOSES. NOTIFICATIONS REGARDING THE STATUS AND NOTIFICATIONS ON YOUR PRODUCTS OR SERVICES MANAGED IN MOBILE APPS AND WEB APP ARE PROVIDED FOR INFORMATIONAL PURPOSES ONLY – THEY ARE NOT A SUBSTITUTE FOR A THIRD-PARTY MONITORED EMERGENCY NOTIFICATION SYSTEM.

4.1.4.    The Services may be suspended temporarily without notice for security reasons, system failure, maintenance and repair, or other circumstances. You agree that you will not be entitled to any refund or rebate for such suspensions. Aspenta does not offer any specific uptime guarantee for the Services.

4.1.5.    GPS does not guarantee wireless network availability. Services may be subject to certain Product and compatibility limitations, including memory, storage, network availability, coverage, accessibility and data conversion limitations. Services (including without limitation, eligibility requirements, plans, pricing, features and/or service areas) are subject to change without notice.

4.1.6.    Actual network speeds depend upon Product characteristics, network, network availability and coverage levels, tasks, file characteristics, applications and other factors. Performance may be impacted by transmission limitations, terrain, in-building/in-vehicle use and capacity constraints. In addition, Services that rely on location information, such as GPS and GSM triangulation, depend on Product’s ability to acquire satellite signals and network coverage. Network coverage and satellite signals, even within the same country/area, are dependent on a number of factors not within our control including weather, topographical changes, the presence of obstructions such as tall buildings, the functionality of various satellites, cell towers, clouds, and other factors.  GPS location readings are inherently subject to “bounce” which can affect accuracy in varying increments, on occasion in excess of 500 ft. The Company at its discretion utilizes GSM triangulation. You understand that GSM Triangulation is subject to technical limitations and is generally not as accurate as GPS. Moreover, GSM Triangulation depends on availability of cell tower communications that might be weak or non-existent in certain areas.

4.2.    Limitations of Services Due to Third Parties.  Aspenta Services rely on or interoperate with third party products and services. These third party products and services are beyond Aspenta’s control, but their operation may impact or be impacted by the use and reliability of the Aspenta Services. You acknowledge and agree that: (i) the use and availability of the Services is dependent on third party product vendors and service providers, (ii) these third products and services may not operate in a reliable manner 100% of the time, and they may impact the way that the Aspenta Services operate, and (iii) Aspenta is not responsible for damages and losses due to the operation of these third party products and services.

4.2.1.    Third Party Service Providers Used By Aspenta. You acknowledge that Aspenta uses third party services providers to enable some aspects of the Services – for example, data storage. YOU AGREE NOT TO RELY ON THE SERVICES FOR ANY LIFE SAFETY OR TIME-CRITICAL PURPOSES.

4.2.2.    Third Party Products and Services that Work With Aspenta Services. Aspenta may provide the opportunity for you to interface to Third Party Products and Services. These Third Party Products and Services are not Aspenta products and services and you agree that Aspenta is not responsible for damages or loss that may be caused by them.

4.2.3.    App Stores. You acknowledge and agree that the availability of the Mobile Apps is dependent on the third party Web Sites from which you download the Mobile Apps, e.g., the App Store from Apple or the Android app market from Google (each an “App Store”). You acknowledge that this Agreement is between you and Aspenta and not with an App Store. Each App Store may have its own terms and conditions to which you must agree before downloading Mobile Apps from it. You agree to comply with, and your license to use the Mobile Apps is conditioned upon your compliance with, such App Store terms and conditions. To the extent such other terms and conditions from such App Store are less restrictive than, or otherwise conflict with, the terms and conditions of this Agreement, the more restrictive or conflicting terms and conditions in this Agreement apply.

4.2.4.    Third Party Web Site Links and Referrals. The Site may contain links to other web sites operated by third parties (“Third Party Sites”) and referrals to third party vendors (“Referred Vendors”). Such Third Party Sites and Referred Vendors are not under our control. Aspenta provides these links and referrals only as a convenience and does not review, approve, monitor, endorse, warrant, or make any representations with respect to such Third Party Sites or Referred Vendors. Your use of these Third Party Sites is at your own risk.

4.2.5.    Release Regarding Third Parties. Aspenta is not responsible for third parties or their products and services, including the App Stores, Third Party Products and Services, Third Party Sites, Referred Vendors. You hereby release Aspenta and its licensors and suppliers from any past, present, and future claims, liabilities, and damages, known or unknown, arising out of or relating to your interactions with such third parties and their products and services. IF YOU ARE A CALIFORNIA RESIDENT, YOU HEREBY WAIVE CALIFORNIA CIVIL CODE SECTION 1542 IN CONNECTION WITH THE FOREGOING, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.”

5.    LIMITED WARRANTY; LIMITED LIABILITY

5.1.    Limited Warranty. The Services and Products are provided with a Limited Warranty, as set forth in the attached Exhibit.

5.2.    Aspenta is not responsible for Product replacement or repair, or refunding you for all or a part of the purchase price, taxes, or shipment costs for any returned Product that Aspenta determines is not defective or covered under the Limited Warranty. Such returned Products shall be subject to a processing fee equal to 10% of the purchase price.

5.3.    Limitation on liability

Nothing in this Agreement and in particular within this "Limitation of Liability" clause shall attempt to exclude liability that cannot be excluded under applicable law.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN ADDITION TO THE ABOVE WARRANTY DISCLAIMERS, IN NO EVENT WILL (A) ASPENTA BE LIABLE FOR ANY CONSEQUENTIAL, EXEMPLARY, SPECIAL, OR INCIDENTAL DAMAGES, INCLUDING ANY DAMAGES FOR LOST DATA OR LOST PROFITS, ARISING FROM OR RELATING TO THE SERVICES OR THE PRODUCTS, EVEN IF ASPENTA KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, AND (B) ASPENTA’S TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATED TO THE SERVICES AND THE PRODUCTS, WHETHER IN CONTRACT OR TORT OR OTHERWISE, EXCEED THE FEES ACTUALLY PAID BY CUSTOMER TO DEVICE PROVIDER FOR THE SERVICES OR THE PRODUCT AT ISSUE IN THE PRIOR 12 MONTHS (IF ANY). THIS LIMITATION IS CUMULATIVE AND WILL NOT BE INCREASED BY THE EXISTENCE OF MORE THAN ONE INCIDENT OR CLAIM. ASPENTA DISCLAIMS ALL LIABILITY OF ANY KIND OF ASPENTA’S LICENSORS AND SUPPLIERS.

5.4    Aspenta is not responsible for the content of information and communications transmitted using the Services and will not be liable nor accept any liability for improper use of any Product or Services.

6.    TERM AND TERMINATION

6.1.    You shall be deemed to have accepted delivery of the Services upon activation of the Product, and the “Service Term” shall commence upon such acceptance. The “Initial Service Term” shall be for a period of one (1) year, unless Aspenta sooner terminates this Agreement pursuant to the terms herein.  Provided that (a) You are not in breach of this Agreement and (b) Aspenta has not notified You prior to the end of the Initial Service Term or any “Renewal Term” (defined below), as the case may be, that it is not renewing this Agreement, then You may extend the Service Term by purchasing one or more Renewal Terms of one, two, or three years in duration. The prices for each Renewal Term option will be the current rates published by Aspenta from time to time and be governed by the terms and conditions set forth herein (unless otherwise agreed to in writing between You and Aspenta).   

If the Agreement is not renewed, the Services and the Product will immediately be deactivated and cease to function. It is your sole responsibility to ensure that the Services are duly renewed hereunder.

6.2.    At any time, Aspenta may suspend or terminate the Agreement with you upon any of the following occurrences:

6.2.1.    Aspenta determines in its sole discretion that you have used the Services in violation of the Agreement, including any incorporated guidelines, terms or rules

6.2.2.    You breach any provision in this Agreement and fail to cure such breach within five (5) days of notice of such breach

6.2.3.    If Aspenta is unable to provide the Services due to no fault of its own. We may modify or suspend the Services, wholly or partially, without notice where such modification or suspension is deemed necessary by us (e.g. for maintenance, upgrading, security, emergency or other valid reasons) or by an authorized authority. All reasonable efforts shall be made to minimize such Service disruptions; however, some interruption may be inevitable. We will notify you where and as soon as it is practicable to do so.

7.    CHOICE OF LAW

This Agreement shall be governed and construed in accordance with the laws of the state of Delaware, USA, without reference to conflicts of law principles. You agree that the courts of United States shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Agreement or Aspenta’s provision of the Services.

8.    ELECTRONIC COMMUNICATIONS

You acknowledge that by visiting the Web Site, or by sending emails to Aspenta, You are communicating with Aspenta electronically and agree that all agreements, notices, disclosures and other communications provided in this manner by Aspenta to You satisfy any legal requirement that such communications be in writing.

9.    OWNERSHIP AND INTELLECTUAL PROPERTY

You acknowledge that all intellectual property rights, including copyrights, patents, trademarks, and trade secrets, in the Product, Product Software, and Services (including the Web Site, Web App, and Mobile Apps) are owned by Aspenta or its affiliates. Your access and and use of the Product, Product Software, and Services do not transfer or confer to you or any third party any rights, title, or interest in or to such intellectual property rights not expressly granted in this Agreement. Aspenta and its affiliates and suppliers reserve all rights not granted hereunder. The Services are licensed to you, not sold, under this Agreement.

You may only copy parts of the Services (including the Web Site) on to your own computer for your own personal use. You may not use the content of the Services in any other public or commercial way nor may you may copy or incorporate any of the content of the Services into any other work, including your own web site without the written consent of Aspenta. You must have a license from us before you can post or redistribute any portion of the Services. Aspenta retains full and complete title to all content on the Services, including any downloadable software and all data that accompanies it. You must not copy, modify or in any way reproduce or damage the structure or presentation of the Services or any content therein.

You may choose, or Aspenta may invite you, to submit comments, suggestions, or ideas about the Products or Services, including how to improve the Products or Services (“Ideas”). By submitting any Ideas, you agree that your submissions are voluntary, gratuitous, unsolicited, and without restriction and will not place Aspenta under any fiduciary or other obligation. Aspenta may use, copy, modify, publish, or redistribute the submission and its contents for any purpose and in any way without any compensation to you. You also agree that Aspenta does not waive any rights to use similar or related ideas previously known to Aspenta, developed by its employees, or obtained from other sources.

10.    INDEMNITY

You agree to indemnify and hold Aspenta harmless from any damages, liabilities, claims or demands (including costs and attorneys’ fees) made by any third party due to or arising out of your violation of this Agreement. Aspenta reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify Aspenta and you agree to cooperate with our defense of such claims. You agree not to settle any such claim without Aspenta’s prior written consent. Aspenta will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

11.    MISCELLANEOUS

11.1    Changes to this Agreement. Aspenta reserves the right to make changes to this Agreement, which shall be published on our web site. You should ensure that you have read and agree with our most recent terms of service when you use the Services. Continued use of the Services following notice of such changes shall indicate your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes.

11.2    Protection of Confidentiality and Intellectual Property Rights. Notwithstanding the foregoing, Aspenta may seek injunctive or other equitable relief to protect its confidential information and intellectual property rights or to prevent loss of data or damage to its servers in any court of competent jurisdiction.

11.3    Entire Agreement/Severability. This Agreement constitutes the entire agreement between you and Aspenta regarding the use of the Services and Products. Any failure by Aspenta to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision. The section titles in this Agreement are for convenience only and have no legal or contractual effect. If any provision of this Agreement is, for any reason, held to be invalid or unenforceable, the other provisions of this Agreement will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. Neither party is an agent or partner of the other party.

11.4    Assignment. This Agreement and any associated rights or obligations, may not be assigned or otherwise transferred by you without Aspenta’s prior written consent. This Agreement may be assigned by Aspenta without restriction. This Agreement is binding upon any permitted assignee.

11.5    Notifications. Aspenta may provide notifications to you as required by law or for marketing or other purposes via (at its option) email to the primary email associated with your Account, hard copy, or posting of such notice on the Site.  Aspenta is not responsible for any automatic filtering you or your network provider may apply to email notifications. Aspenta recommends that you add @myaspenta.com URLs to your email address book to help ensure you receive email notifications from Aspenta.

Notices may be sent to Aspenta as follows:
Aspenta International
1100 Peachtree Street NE Suite 200
Atlanta GA 30309-4503
United States
info@aspenta.com

11.6    Copyright/Trademark Information. All trademarks, logos, and service marks (“Marks”) displayed on the Services are the property of Aspenta or of their respective holders. You are not permitted to use any of the Marks without the applicable prior written consent of Aspenta or such respective holders. Aspenta reserves the right to alter product and services offerings, specifications, and pricing at any time without notice, and is not responsible for typographical or graphical errors that may appear in this or in related documents.



EXHIBIT
LIMITED WARRANTY

A.    Subject to the terms hereof, Aspenta shall provide a limited warranty to You covering defects in materials and workmanship in any purchased Products (the “Limited Warranty”). The Limited Warranty shall commence immediately upon the date of Your original purchase of the covered Products and continue for a period equal to the greater of three (3) months.

B.    The Limited Warranty does not cover damage, deterioration, or malfunction of Products resulting from any of the following acts or occurrences that do not result from any direct action of Aspenta:

1.    any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, lightning, power surges, or other acts of nature.

2.    the installation or removal of this product from any installation, any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by Aspenta to make such repairs,

3.    the connection of the Product to power and/or data cables that are not supplied by Aspenta; or

4.    any other cause which does not relate directly to a defect in materials and/or workmanship of this product.

C.    Without limiting any other exclusion herein, Aspenta does not warrant that the Products covered hereby will not become obsolete or that such items are or will remain compatible with any other product or technology with which the Products may be used.

D.    Aspenta will, at its option and sole discretion, provide one of the following three remedies to whatever extent it shall deem necessary to satisfy a proper claim for each Product under the Limited Warranty:

1.    Elect to repair or facilitate the repair of any defective components of the Product within a reasonable period of time, free of any charge for the necessary parts and labor to complete the repair and restore the Product to its proper operating condition. Aspenta will also pay the shipping costs necessary to return the Product to You once the repair is complete.
    
2.    Replace the Product with a direct replacement or with a similar product deemed by Aspenta to perform substantially the same function as the original Product.

3.    Issue a refund of the original purchase price.

F.    A separate written warranty may be provided by international distributors for devices purchased outside the United States depending on the country. If applicable, this warranty is to be applied to the in-country distributor. Distributor warranties are only valid in the area of intended distribution and subject to the express written terms and conditions thereof.

G.    To obtain a remedy under this limited warranty, contact support@aspenta.com, and we will provide instructions on submitting your claim. You will be responsible for securely packaging the Product and including, proof of purchase, account verification information and all other information requested by Aspenta. You are also responsible for all shipping and handling charges, in addition to any applicable customs duties, VAT or other associated taxes or charges when returning the Product. Products for which Aspenta cannot reproduce the claimed defect or of which your purchase cannot be verified will be not be covered under this limited warranty.

H.    Online auction purchase confirmations are not acceptable proof of purchase warranty verification. To obtain warranty service in such cases, an original or copy of the sales receipt from the original retailer is required. Aspenta will not replace missing components from any package purchased through an online auction.

I.    Defective Products covered by this limited warranty will be repaired or replaced and returned to you without charge or, if elected by Aspenta in its sole discretion, Aspenta may refund the full purchase price to you. Aspenta does not ship replacement Products to locations outside the country in which the original Product was purchased. Repairs or replacements not covered by this limited warranty will be subject to repair and replacements charges at Aspenta’s then-current rates.

Please contact Aspenta at support@aspenta.com for more information.