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Troubleshooting

Fixes for the most commonly encountered problems
1
How do I purchase or renew my subscription?
Renewing online at myAspenta.com is the easiest way to purchase or renew your subscription.

    1. Go to myAspenta.com and login
    2. Click on your profile picture in the top right corner and select Subscriptions
    3. Click the Renew Now button next to the device you'd like to renew service for.
    4. You will be asked to choose 3 months or 1 year subscription, and will be redirected to the PayPal website to complete your payment.